Client Support Representative
5 days ago
We are looking for a motivated Client Support Representative to join our dynamic team in Norwich, United Kingdom. This role offers an exciting opportunity to deliver excellent customer service and work collaboratively with other departments to achieve business goals.
Job Overview:
- Handle incoming calls, emails, and chat queries from customers.
- Provide accurate product information to customers.
- Resolve customer complaints efficiently and escalate when necessary.
Requirements:
- A degree or equivalent qualification in a related field.
- At least 2 years of experience in a customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
Compensation:
- An estimated annual salary of $42,000 for this role.
- Pension scheme and health insurance benefits.
- Ongoing training and professional development opportunities.
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