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Customer Service Representative

2 months ago

St Annes, Lancashire, United Kingdom Stonegate Group Full time

About Us

At Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse and well-known brands include names like Slug & Lettuce, Be At One, and Popworld.

Job Summary

We're seeking a skilled Bar Team Member to join our team at Fairhaven. As a Bar Team Member, you'll be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our guests.

Key Responsibilities

  • Welcome and engage every guest, ensuring a positive experience from start to finish.
  • Prepare and serve high-quality food and drink, making recommendations to elevate guest experiences.
  • Maintain a clean and safe environment for guests and colleagues, adhering to our high standards.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service.

What We Offer

  • Flexible working arrangements to suit your needs.
  • VIP entry to our pubs and bars, including exclusive access to our events.
  • 25% off food and drink for you and all your friends in over 800 sites.
  • Early access to your earned wages, giving you more control over your finances.
  • Opportunities to join team socials and create lasting friendships.
  • Award-winning development programs to help you grow and succeed in your career.

Requirements

To be considered for this role, you must be at least 18 years old, as it involves the sale of alcohol. We're an equal opportunities employer and welcome applications from candidates with disabilities.