Senior Client Relationship Director

1 month ago


Manchester, United Kingdom BNY Full time
As a Senior Client Relationship Director at BNY, you will play a critical role in maintaining and developing long-term relationships with clients. Your exceptional leadership and communication skills will enable you to drive business growth and profitability while ensuring seamless client service delivery. You will lead a team of professionals responsible for client account management, transaction processing, and problem resolution. In this challenging yet rewarding role, you will have opportunities to develop your skills and expertise, expand your professional network, and contribute to the success of our esteemed clients.

In this position, you will be responsible for:
* Managing client relationships and expectations through regular communication and issue resolution
* Developing strategic plans to drive business growth and increase revenue
* Leading cross-functional teams to resolve complex client issues and deliver exceptional results
* Collaborating with internal stakeholders to enhance client satisfaction and loyalty

To excel in this role, you must possess excellent communication, interpersonal, and leadership skills. A proven track record in relationship building, sales, or account management will also be beneficial. Additionally, your technical knowledge of financial services and industry trends will help you navigate the ever-evolving landscape.

At BNY, we value diversity and inclusion in the workplace. As an equal opportunities employer, we strive to create an environment where everyone can thrive. Our commitment to social responsibility and community engagement reflects our dedication to making a positive impact beyond our walls. If you are passionate about delivering exceptional client experiences and driving business success, join us and take your career to the next level.
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