Flagship Store Supervisor
1 week ago
About the Role
We are seeking a highly capable and passionate individual to join our team as a Flagship Store Supervisor. As a key member of our retail operations team, you will be responsible for driving sales and profitability in store, while delivering an unforgettable Pandora in-store experience.
Key Responsibilities
- Hold daily team briefs, sharing store KPIs and motivating the team to beat sales targets
- Perform store walks, understanding the importance of commerciality and visual merchandising
- Monitor store sales figures and handle serious complaints
- Achieve and exceed individual and store sales targets through effective selling skills
- Build the bond between our brand and customers, providing exemplary service and adapting to individual needs
- Act as key holder, ensuring store opening and closure procedures are followed
- Assist with administrative duties, including recruitment and disciplinary hearings
Requirements
- Proven experience in driving sales and profitability in store
- Passion for driving a culture of exemplary customer service
- Strong communication skills to establish and coach a high-performing team
- Ability to be adaptable and flexible to changing business needs
- Positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
What We Offer
- Competitive hourly rate of pay
- Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved)
- Generous annual jewellery uniform allowance
- Generous employee discount
- Access to online benefits platform with retail, hospitality, and entertainment discounts
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