Host Coordinator
5 days ago
About Lucia
Lucia is a renowned hospitality establishment dedicated to delivering exceptional experiences to our esteemed guests.
Salary Information
We offer a competitive salary of $45,000 - $60,000 per annum, commensurate with experience and qualifications.
Job Description
The Host Coordinator will serve as the primary point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for their stay. Key responsibilities include:
- Greeting guests and ensuring a smooth check-in process;
- Responding to guest inquiries and resolving any issues in a timely and professional manner;
- Assisting the Guest Experience Manager with events and pop-ups;
- Collaborating with servers and management staff during peak hours to maintain exceptional service standards;
- Championing the Lucia service criteria and embodying the company's values.
Required Skills and Qualifications
To excel in this role, you will possess excellent communication skills, a friendly demeanor, and the ability to work well under pressure. Familiarity with our booking system is also essential.
Benefits
We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package including competitive pay, paid time off, and employee discounts.
