Management Team Member
4 weeks ago
As a key member of our management team, you will be responsible for leading your team to deliver exceptional customer service and brand standards. You will be empowered to run the store like it's your own, with a focus on driving sales and controlling costs.
Key responsibilities include:
- Leading your team to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What we offer our supervisors:
- Annual bonus up to 3,455pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
We are looking for a motivated and enthusiastic individual to join our team as a supervisor. If you have a passion for delivering exceptional customer service and leading a team, we want to hear from you.
*Please note internally this role is called Team Leader
INDTL
Want to know what it's like to work for us? Find out from our colleague Scarlett
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