Technical Manager, Seafood Operations
2 months ago
About LRQA
LRQA is a leading global assurance provider dedicated to delivering exceptional services to our clients. Our commitment to excellence is reflected in our values, which drive us to stay true to our mission and support our clients in building a safer and more sustainable future.
Our Expertise
We operate across multiple countries, employ over 10,000 colleagues, generate £1.5 billion in revenue, and support more than 10,000 clients across various sectors and markets.
Role Purpose
The Technical Manager, Seafood is primarily responsible for ensuring the technical quality of services delivered by LRQA's seafood team. This role requires a subject matter expert who can provide technical direction and support to non-technical teams and colleagues.
Key Responsibilities
- Develop, ensure, and manage the technical competence and performance of seafood auditors, excluding fishery auditors.
- Achieve and maintain a low number of customer or scheme owner complaints or accreditation body NCs related to auditor competence/quality.
- Work with the Service Delivery Manager to contribute to the sourcing, onboarding, training, and performance review of contracted and employed auditors.
- Support and develop in-house training to maintain and improve auditor competence.
- Be a subject matter expert for aquaculture and seafood supply chain within LRQA, including developing and maintaining a thorough understanding of relevant scheme requirements.
- Achieve and maintain professional statuses as required to deliver required core role functions, including auditing as required to maintain competence to perform core duties.
- May provide additional auditing capacity/cover, but spending significant time auditing should not be considered the 'norm'.
- Client relationship management for key seafood clients as required.
Requirements
To be successful in this role, you will need to have a strong understanding of the seafood industry, including aquaculture and supply chain management. You will also need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.
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