Senior Infrastructure Engineer
1 month ago
This role will be part of the Infrastructure Team, responsible for developing and supporting the IT Infrastructure of Metroline and its group-owned companies.
Main Responsibilities- Provide day-to-day support to the Infrastructure Head/Team and project managers to assist in delivery, design, and development.
- Maintain effective and efficient infrastructure services used for the delivery of IT solutions across all areas of the business.
- Provide 3rd line support for fault resolution.
- Design and implement secure infrastructure to support evolving company needs.
- Monitor system resource utilization, trending, and capacity planning.
- Monitor performance and ensure system availability and reliability.
- Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the infrastructure.
- Maintain regular relationships and escalate and work with vendors.
- Strong knowledge and experience of working with Citrix, VMware, Storage Technologies, Windows Server, Azure, Office, and MDM.
- Experience of configuration of Networking, LAN/WAN, MPLS, SDWAN, and firewall technologies.
- Experience of integrating and onboarding new Business Acquisitions into existing Infrastructure and Services.
- Good working knowledge of ITIL processes.
- Excellent SharePoint knowledge and configuration skills.
- Excellent communication and customer service skills.
- Excellent collaborator with the ability to work on own initiative.
- Prioritisation and organisation skills.
- Previous experience within a demanding environment.
- Full manual driving licence.
- Certification in one or more of VMWare, Citrix, Cisco, Storage Technologies, or similar Technologies.
- Microsoft Office (Windows Server, Active Directory, SQL, PKI, VMware, Azure/AWS, NetApp).
- Experience of integrating and consolidating other Businesses into the Environment.
- Strong interpersonal skills, with the ability to develop strong working relationships.
- Strengths in logical analysis, and an ability to think creatively to deliver solutions.
- SharePoint, consolidating of file storage, and Standardising of SharePoint sites.
- Demonstrate a strong 'can do' attitude and willingness to progress.
- Present a professional image when representing Metroline.
- Use initiative and independent judgment within established guidelines and procedures.
- Have a professional and patient manner when supporting users.
- Able to explain technical concepts and procedures to non-technical users.
- Being proactive and meet agreed SLA's and project timelines and budgets.
- Skills in adapting, multi-tasking, and troubleshooting.
- Knowledge of network security, network management tools, and network automation.
- ITIL/Change management or similar process experience.
- Good experience of Unix systems.
38 hours per week between the core hours of 8.00am and 17.30pm, Monday to Friday. Occasional scheduled non-business hours work (maintenance, upgrade, patching etc.).
SalaryCompetitive.
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