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Senior Voice Engineer
1 month ago
Senior Voice Engineer Role
Harris Global is seeking a highly skilled Senior Voice Engineer to join our team on a permanent basis.
The ideal candidate will possess extensive experience with Zoom UCaaS and Nice CXOne solutions.
This is a permanent opportunity with 3 days per week onsite in our client\'s London based office.
Key Responsibilities:
- Understanding of Telephony and Video protocols is mandatory, including voice and video signalling, audio codecs, SIP, PRI/BRI, multicast
- Extensive experience of working in large-scale telecommunications environments, working with Cloud Telephony and Contact Centre
- Expert experience with Voice and Video platforms
- Experience with Zoom phone and video provisioning and UCaaS solutions
- Experience with NICE CXOne Contact Centre
- Experience with Cisco UCS hardware and VMware (preferred)
- Experience with Cisco Expressway, UCM, UCCX, and UC (preferred)
- Experience with Certificates, SSO, Ping, Proofpoint (preferred)
- Experience in Trade Desk Turret and voice recording systems (preferred)
- Knowledge of, and experience with, Panorama Firewall technologies, methodologies, and troubleshooting