Lodge Manager

2 weeks ago

Saffron Walden, Essex, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of the development, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Manage the maintenance of the property, ensuring that all aspects of the development are well-maintained and in good working order.
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner.
  • Organise and coordinate events and activities for residents, ensuring that they are enjoyable and well-attended.
  • Manage contractors and suppliers, ensuring that all work is carried out to a high standard and within budget.
  • Conduct regular health and safety checks, ensuring that the development is safe and secure for residents.
  • Develop and maintain relationships with residents, contractors, and suppliers, ensuring that all parties are satisfied with the service provided.
Requirements
  • Proven experience in a similar role, with a strong background in customer service and administration.
  • Excellent communication and interpersonal skills, with the ability to work effectively with residents, contractors, and suppliers.
  • Ability to work independently, with minimal supervision, and as part of a team.
  • Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
  • Proficient in Microsoft Office applications, including Outlook.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A supportive and collaborative work environment.
  • The chance to make a real difference in the lives of our residents.

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