IT Systems Administrator

2 months ago

Manchester, United Kingdom Interface Recruitment UK Full time

Job Summary:

We are seeking an experienced IT Systems Administrator to join our team at Interface Recruitment UK. The successful candidate will be responsible for supporting all technical services and resources within the organization and third-party services.

Main Responsibilities:

  • Support the delivery of the IT Roadmap in line with product development plans
  • Deliver projects assigned by the Head of IT utilizing all available resources to achieve objectives
  • Be involved in and deliver system changes and platform upgrades
  • Support the management of key business projects to ensure they are delivered on-time, within budget, and in line with project requirements
  • Undertake user acceptance testing to ensure business systems meet requirements and can be adopted by the organization
  • Work with internal teams to transform ideas and wishes into a structured delivery plan
  • Collaborate with internal teams to manage implementation, training options, and support for all business-critical platforms
  • Participate in key working groups across the organization as needed
  • Provide and maintain documentation of platform services, architecture, and operation
  • Keep abreast of enhancements to new and existing technologies in the marketplace, including LMS/VLE, CRM, and CMS systems, payment gateway providers, and e-learning authoring tools
  • Maintain the IT Tracker to regularly monitor Business Controls, including the performance of all platforms, taking into account backup routines, security patches, user permissions, and restrictions, and mailbox management
  • Document, report, and resolve IT Tracker warnings, errors, security issues in a timely manner with 3rd parties via the online Ticket System
  • Manage IT Support Tickets, ensuring requests are processed within agreed timescales
  • Escalate all business control risks to the Head of IT/Senior Management Team
  • Report and present department KPIs and systems performance at the monthly IT Technology Advisory Committee meeting
  • Support the IT Technical Lead with the implementation and testing of the Corrective Actions Plan, Business Continuity Plan, and Disaster Recovery process
  • Complete server administration tasks, diagnostics, and resolutions to ensure minimal business interruption

Requirements:

  • Experience of contributing to the strategic development of IT within a business environment
  • Microsoft Systems
  • Experience with SQL databases (Microsoft SQL and/or MySQL)
  • Crystal Reporting
  • Systems/Web Programming (PHP/SQL)
  • Skilled in the use of sound project management principles
  • Experience of web server management (Apache) and web applications
  • Experience of mobile platform development

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