Support Team Member

4 weeks ago


Crediton, Devon, United Kingdom Wise Employment Full time

We are looking for a talented Support Team Member to join our team at Wise Employment as a Customer Service Administrator. This exciting opportunity allows you to develop your skills and knowledge in a supportive and dynamic environment.

This role involves providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner. The successful candidate will have the opportunity to work collaboratively with internal teams and maintain accurate records and reports of customer interactions.

This is a full-time, permanent position based in Crediton, working Monday to Friday, 8:00 am - 5:00 pm (40 hours per week). The salary for this role is £25,000 per year, based on experience.

Job Description:

Providing Exceptional Customer Service

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Administrator. As a Support Team Member, you will be responsible for providing exceptional customer service via phone, email, and face-to-face interactions.

Responsibilities:

  1. Provide excellent customer service via phone, email, and face-to-face interactions
  2. Respond to customer inquiries and resolve issues in a timely and professional manner
  3. Work collaboratively with internal teams to resolve complex issues
  4. Maintain accurate records and reports of customer interactions

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office applications

Benefits:

  • A competitive salary of £25,000 per year, based on experience
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment
  • A comprehensive benefits package

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