Support Team Member
4 weeks ago
We are looking for a talented Support Team Member to join our team at Wise Employment as a Customer Service Administrator. This exciting opportunity allows you to develop your skills and knowledge in a supportive and dynamic environment.
This role involves providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner. The successful candidate will have the opportunity to work collaboratively with internal teams and maintain accurate records and reports of customer interactions.
This is a full-time, permanent position based in Crediton, working Monday to Friday, 8:00 am - 5:00 pm (40 hours per week). The salary for this role is £25,000 per year, based on experience.
Job Description:
Providing Exceptional Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Administrator. As a Support Team Member, you will be responsible for providing exceptional customer service via phone, email, and face-to-face interactions.
Responsibilities:
- Provide excellent customer service via phone, email, and face-to-face interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to resolve complex issues
- Maintain accurate records and reports of customer interactions
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office applications
Benefits:
- A competitive salary of £25,000 per year, based on experience
- Ongoing training and development opportunities
- A supportive and dynamic work environment
- A comprehensive benefits package
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