Store Director
3 days ago
We are seeking an exceptional individual to lead our Oxford store as a Store Leader. This role offers a unique opportunity to join WHSmith, a renowned retailer with a rich heritage spanning 230 years. As a Store Leader, you will be responsible for driving sales growth, improving customer satisfaction, and fostering a positive work environment.
Your Key Responsibilities:
- Lead and inspire your team to deliver exceptional customer service and achieve business objectives.
- Collaborate with the Cluster Manager to review and implement the trading plan, setting key actions and priorities to drive success.
- Create a sense of pride within the store by maintaining high standards of colleague and customer facilities, ensuring a safe and legal working environment.
- Develop a culture of learning, support, and recognition, identifying opportunities for personal skill development, product knowledge, and self-awareness.
- Work closely with Head Office to leverage local knowledge and maximize community involvement.
What We're Looking For:
- A proven track record in retail leadership, preferably in a fast-paced environment, with experience managing KPIs like ATV and TPC.
- The ability to lead from the front, get stuck in, and support colleagues on the shop floor.
- Flexibility to adapt to changing circumstances and support other stores in the area when needed.
- Excellent communication skills, with the ability to build strong relationships at all levels of seniority.
- Experience in supporting employee training and development, motivating teams through an engaging approach.
Benefits and Rewards:
- A competitive salary, estimated at £45,000-£55,000 per annum, depending on experience.
- A comprehensive pension scheme, generous holiday entitlement (33 days including bank holidays), and employee discounts up to 50%.
- Access to exclusive deals from retail partners, helping you save money and make memories.
- An Employee Assistance Programme providing support for physical, mental, and financial wellbeing.
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