Digital Systems Manager to Lead Housing System Support
4 weeks ago
Ivy Rock Partners is seeking a highly skilled Housing Digital Systems Manager to lead the support, development, and strategic enhancement of their NEC housing system.
The successful candidate will be responsible for managing a team of Systems Development Consultants, Systems Support Officers, and Systems Training Officers, ensuring the effective use of the system to support business processes, reporting, and decision-making.
Key Responsibilities:
- Managing and mentoring a team of Systems Development Consultants, Systems Support Officers, and Systems Training Officers.
- Leading the support and maintenance of the NEC housing system, ensuring alignment with service needs and legislative requirements.
- Overseeing system configurations and service improvements, as well as managing relationships with system suppliers.
- Influencing senior stakeholders to fully exploit system capabilities and support the organisation's digital transformation agenda.
- Supporting continuous improvement through the adoption of service management good practice and agile service management.
- Leading on the adoption of product management principles to create and maintain a roadmap incorporating patches, upgrades, and improvements for the NEC housing system.
About Ivy Rock Partners
Ivy Rock Partners is a leading provider of digital solutions for housing organisations. We are committed to helping our clients achieve their digital transformation goals and are seeking a highly skilled Housing Digital Systems Manager to join our team.
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