Lead Care Services Manager

2 weeks ago


London, Greater London, United Kingdom Right at Home UK Full time

Right at Home UK seeks an experienced Registered Homecare Manager to lead its established office in delivering high-quality care services to vulnerable individuals. This role offers a competitive salary of up to £45,000 per annum, depending on experience, and a generous performance-based bonus structure.

About the Role

As the Lead Care Services Manager, you will play a pivotal part in driving business growth while ensuring compliance with regulations, laws, quality standards, and policies. Your primary objective is to achieve a minimum 'Good' rating in CQC inspections.

Your key responsibilities will include:

  • Recruiting, training, and retaining high-quality care assistants to deliver exceptional care services.
  • Designing effective scheduling systems to ensure timely delivery of allocated care to clients.
  • Taking ownership of quality assurance and governance through regular spot checks, service reviews, internal audits, and annual surveys.
  • Completing assessments, risk assessments, and support plans to meet client outcomes and exceed customer expectations.

To succeed in this role, you must hold or be working towards an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care. A deep understanding of CQC assessment criteria for 'Good' and 'Outstanding' scores is essential.

You will work closely with our franchise owner and team members to drive business success while maintaining the highest levels of professionalism and integrity. If you have experience as a Registered Manager, Care Manager, Deputy Manager, NHS Ward Manager, Unit Manager, or CQC inspectorate, we encourage you to apply.



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