Operations Management Specialist

1 week ago


Eastleigh, Hampshire, United Kingdom apetito Full time

We are seeking an exceptional Retail Sales and Operations Manager to lead our team at our Southampton depot, based in Eastleigh. As a key member of the apetito team, you will be responsible for driving sales growth, improving operational efficiency, and delivering outstanding customer service.

Responsibilities
  • Taking ownership of their territory and striving to produce outstanding results through embracing national support provided while owning and enhancing local relationships with customers and within the local community.
  • Delivering the agreed target for the Cost of Local Distribution within the local depot by focusing on labour, vehicle, depot, and local marketing costs as principal levers.
  • Implementing all national campaign activities for new and existing customers, ensuring all CRM activities are executed, and implementing local growth initiatives to deliver targets agreed.
Requirements
  • Demonstrable experience of delivering sales and profitability targets, a natural affinity for setting high standards with a relentless focus on providing the best service.
  • Ability to interpret data to determine the key levers to ensure success.
  • Retail, care, hospitality, or own business experience, along with experience of implementing and compliance with Health & Safety processes.
Benefits
  • Competitive salary - £45,000 per annum.
  • 33 days holiday per year, including bank holidays (which are considered a normal working day).
  • Option to purchase up to 5 additional days holiday per year.
  • Discretionary annual bonus scheme.
  • Pension scheme - employer matched contributions up to 4%.
  • Life assurance scheme worth at least 1x annual salary.
  • Free turkey or voucher at Christmas.
  • apetito perks scheme including salary sacrifice options and retail discounts.


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