Technical Support Engineer

1 day ago


Milton Keynes, Milton Keynes, United Kingdom Redefined Ltd Full time
About the Role:

The Technical Support Engineer position at Redefined Ltd involves providing expert technical support to clients. As a Technical Support Engineer, you will be responsible for resolving complex technical issues, upgrading hardware and software, and ensuring smooth IT operations.

Main Responsibilities:
  • Analyze and resolve complex technical issues, often requiring in-depth knowledge of computer systems and software.
  • Collaborate with internal teams to develop and implement IT strategies.
  • Maintain accurate records of client interactions and issue resolutions.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • Minimum 3 years of experience in IT support or related field.
  • Extensive knowledge of Windows 10 Enterprise, Windows Server, and Microsoft Office 365.
Salary Range:

£50,000 - £65,000 per annum, based on experience.



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