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Assistant Branch Manager

2 months ago

Wakefield, Wakefield, United Kingdom TEMPLEWOOD RECRUITMENT LTD Full time

Job Title: Assistant Branch Manager

About You:

In this exciting entry-level management position, we are seeking a goal-oriented manager with a proven sales track record. As a key member of our team, you will have the opportunity to help manage a new location and contribute to the growth and success of Templewood Recruitment Ltd.

The ideal candidate will have some retail management and team leadership experience, with excellent communication skills and a passion for delivering exceptional customer service. You will be organized, self-motivated, and able to manage your own and others' time effectively.

This role requires someone who is comfortable with variety, has excellent communication skills, and can provide exceptional customer service. You will be responsible for supporting the Store Manager and taking on their responsibilities if they are away, as well as taking ownership of other crucial aspects of the store and staff.

What We Offer:

• New Store Bonus Scheme + Generous End of Year Bonus Scheme

• Training and development program

• Great bonus scheme

• Contributory pension scheme

• 30 days holiday, including bank holidays

• Employee 'free perks' scheme

• Additional benefits after a qualifying period

Key Responsibilities:

• Sales and Customer Service:

• Convert sales and help customers make informed decisions

• Achieve sales targets by maximizing sales opportunities

• Provide stellar customer service, resolve complaints, and address concerns

• Supervise and Train Employees:

• Organize rotas, give sales training, delegate tasks, and help with employee performance management

• Motivate staff, giving praise when things go well and helping them improve in areas they need to

• Maintenance and Administration:

• Take pride in the site and maintain excellent standards

• Keep the site safe and healthy for staff and customers

• Keep company systems, policies, and procedures running smoothly

• Assist with the creation and implementation of marketing plans to promote the store and create brand awareness

• Charity Participation:

• Highly committed to Corporate Social Responsibility, and we all dedicate 1% of our working time to volunteering or raising funds for charity

Requirements:

• Likes variety, has excellent communication skills, and can provide exceptional customer service

• People management experience and self-motivation

• A good level of numeracy and organization

What You'll Do:

You will be responsible for supporting the Store Manager and taking on their responsibilities if they are away, as well as taking ownership of other crucial aspects of the store and staff. You will be expected to maintain excellent standards, keep the site safe and healthy, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness.

Why Choose Us:

We are a growing business with a strong commitment to Corporate Social Responsibility. We offer a range of benefits, including a new store bonus scheme, training and development program, and contributory pension scheme. We are looking for someone who is passionate about customer service and sales conversion, and who is committed to delivering exceptional results.