Business Development and Operations Coordinator

1 month ago


Harrogate, North Yorkshire, United Kingdom HQ Personnel Full time

We are seeking a highly organized and skilled Business Development and Operations Coordinator to join our team at HQ Personnel. As an Account and Data Executive, you will play a vital role in ensuring the success of our clients by managing customer accounts, scheduling appointments, and coordinating with engineers and manufacturers.

Key Responsibilities:

  1. Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
  2. Schedule appointments and manage diaries to optimize productivity and efficiency.
  3. Prepare quotes and invoices for clients, ensuring accuracy and timely completion.
  4. Work closely with engineers and manufacturers to source parts required for jobs, minimizing delays and maximizing customer satisfaction.
  5. Maintain excellent communication with customers, providing regular updates and resolving any issues promptly.
  6. Monitor and achieve department KPIs, identifying areas for improvement and implementing strategies to enhance performance.

Requirements:

  1. Demonstrated experience in diary management, customer service, and sales support.
  2. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  3. Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  4. Proficiency in using Sage 200 or similar accounting software.
  5. Able to work in a fast-paced environment, meeting deadlines and achieving targets.

What We Offer:

  • Competitive salary of £27,000 + quarterly commission.
  • Full-time Monday - Friday 9.00am - 5.00pm.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

About Us:

HQ Personnel is a leading recruitment agency specializing in temporary and permanent staffing solutions. Our team of experts provides personalized service to clients and candidates alike, ensuring a seamless and successful recruitment experience.



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