Director of Resident Experience

3 days ago


Croydon, Greater London, United Kingdom Clarion Housing Full time
About the Role

As Director of Resident Experience, you will be responsible for leading our transformation programme to improve our homes and services and meet the evolving needs of our residents.


The salary for this position is approximately £101,480 per annum, plus a £5,000 car allowance.


Based in Croydon, this full-time role requires 36 hours of work per week and offers a permanent contract.


Key Responsibilities:

  • To lead the Connect programme, driving change and innovation across the organisation.
  • To develop and implement strategies that enhance resident experience and satisfaction.
  • To collaborate with cross-functional teams to deliver high-quality services and improve operational efficiency.

Company Overview: We are Clarion Housing, a leading housing association committed to providing excellent services to our residents. Our mission is to create thriving communities and deliver high-quality homes and services.


Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.


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