Customer Service Ambassador

1 month ago


Runcorn, Halton, United Kingdom whitbread Full time

Customer Service Ambassador Role

We're seeking a skilled Customer Service Ambassador to join our team at Premier Inn in Runcorn. As the face of our hotel, you'll use your passion for customer service to deliver exceptional experiences for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests, ensuring their stay is comfortable and enjoyable.
  • Work closely with the housekeeping team to ensure rooms are perfect for our guests.
  • Handle customer queries and concerns in a professional and courteous manner.

What We Offer:

  • A competitive hourly rate.
  • A fixed-term contract until 31st November 2024.
  • Guaranteed hours of 24 per week over 3 days.
  • A mix of morning and evening shifts, including weekends.
  • Opportunities for career development and growth within our business.

Why Choose Us:

  • We're a leading hospitality business with a commitment to excellence.
  • We offer a range of benefits, including a Whitbread Benefits card and pension scheme.
  • We're an inclusive organisation that values diversity and welcomes applications from all backgrounds.


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