Customer Service Team Member

3 weeks ago


Frome, United Kingdom Fusion Lifestyle Full time
Customer Service Advisor - Frome

At Fusion Lifestyle, we're looking for a dedicated and passionate individual to join our team as a Customer Service Advisor. This is an exciting opportunity to work in a fast-paced environment, delivering exceptional customer service and contributing to the success of our leisure centre.

We offer a competitive salary of £19,500 per annum, plus excellent benefits and opportunities for career development.

As a Customer Service Advisor, you will be the first point of contact for our customers, providing a warm, positive, and professional welcome to each visitor. Your role will involve managing the customer database, driving membership sales, and assisting with lead generation. You will also be responsible for processing transactions, ensuring the reception area is managed effectively, and promoting the Centre's services.

The ideal candidate will have flexible and effective verbal communication skills, numerical and written skills, and a 'can-do' attitude. Experience of delivering first-class customer service and achieving KPIs in a target-driven sales environment would be advantageous.

In this role, you'll have the opportunity to develop your skills and knowledge, working closely with our experienced team. You'll also be part of a dynamic and supportive environment that encourages growth and development.

This is a full-time position, and we're seeking someone who is flexible, reliable, and able to work well under pressure.
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