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Store Manager
2 months ago
Location: Chester
Salary: Up to £36,000 per annum + Bonus
Role: Permanent
OverviewWe are seeking a talented Retail Store Manager to join our team and take on the challenge of opening a new store in Chester. As a Store Manager, you will be responsible for building a strong team, driving sales, and delivering exceptional customer service.
Key Responsibilities- Inspire and motivate a team of sales associates to achieve sales targets and provide excellent customer service
- Monitor store performance and make recommendations to improve results
- Communicate store performance and company updates to the team
- Encourage a customer-centric culture and ensure that all customers receive a personalized shopping experience
- Proactively seek out customer feedback and make recommendations to improve customer service
- Ensure all difficult customer issues are resolved effectively and in a timely manner
- Build rapport and be approachable and helpful to both customers and staff
- Actively coach and develop the team to support internal succession
- Monitor controllable costs and take action where appropriate
- Professional and commercially astute with a passion for customer service, people management, and a strong desire to succeed
- Super passionate about your product and your store standards, creating a unique high-street shopping experience
- Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience
- Commercial awareness is a must, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding
- Excellent people management skills, with the ability to motivate and gain respect from your team
- Ideally experience of the premium service market or a very clear understanding of it
McCarthy Recruitment Ltd is an award-winning multi-sector recruiter. We believe that you matter and care about unlocking your full potential. Work with us to find your perfect role and start your journey today.
Apply for this role now or find us online at:
- Web: https://job/
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- Twitter: WeAreMcCarthy
