Pet Care Specialist

4 weeks ago


Southport, Sefton, United Kingdom Pets at Home Group Plc Full time
Job Description

Your role will be at the heart of our pet care centres, ensuring our customers have a great experience.

About Us

We are a leading pet care company, committed to delivering exceptional customer service and providing a welcoming environment for pets and their owners.

Key Responsibilities
  • Exceed customer expectations daily, ensuring the highest standard of pet care and operational standards.
  • Build strong relationships with customers and colleagues.
Requirements
  • Passionate about delivering great service.
  • Flexible, able to work a variety of shifts across 7 days a week.
  • Previous experience in a customer-facing environment is ideal.
  • Able to work in a target-driven environment.
Training and Development

You will receive comprehensive training covering key aspects of the role, including handling and caring for pets, customer service, and health and safety.

Benefits
  • An estimated salary of £20,000 - £25,000 per annum (dependent on location).
  • A discretionary annual bonus scheme.
  • At least 28 days paid annual leave, rising to 33 days after 2 years.
  • Colleague discounts on Pets at Home Group brands.
  • A free Employee Assistance Programme.
Culture and Values

We celebrate diversity and inclusion, welcoming everyone and promoting a culture of respect and kindness. We believe that together, we're better with pets.



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