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Dispensing Assistant
2 months ago
About the Role
Primary Care Careers is seeking a part-time Prescription Clerk to join our team at a busy medical centre. As a Prescription Clerk, you will play a vital role in providing a responsive repeat prescription service, ensuring all requests are processed accurately and efficiently within a 3-5 day timeframe.
Main Responsibilities
- Process repeat prescription requests via the online system, slips, post, or by phone.
- Deal with queries over the counter and on the telephone in a timely manner.
- Follow protocols for end-of-day closedown procedures, counting scripts, and entering figures onto our electronic patient record system.
- Respond to enquiries/requests from patients, carers, secretaries, administrators, or GPs in a courteous, timely, and efficient manner.
- Maintain precise records of communications.
- Generate requests for medication on behalf of patients for non-repeat items.
About Us
Primary Care Careers is a leading provider of healthcare services, offering a modern and well-equipped facility with a friendly and supportive team. We offer a competitive salary and accrued annual leave entitlement.
Person Specification
- Excellent communication and organisational skills.
- A good telephone manner.
- The ability to work under pressure and to always maintain confidentiality.
- The ability to communicate with other members of the primary healthcare team.
- Good time management skills.
- Excellent attention to detail.
- Be a team player.
Desirable Qualifications and Experience
- Previous general practice experience and knowledge of our electronic patient record system is desirable but not essential.
