Efficient Service Operations Director

16 hours ago


Watford, Hertfordshire, United Kingdom CV-Library Full time

We are looking for an Efficient Service Operations Director to join our team at CV-Library. In this role, you will be responsible for overseeing the day-to-day operations of our services.

Your main responsibilities will include:

  • Managing service delivery teams to ensure exceptional customer satisfaction.
  • Developing and implementing process improvements to increase efficiency and reduce costs.
  • Monitoring and analyzing performance metrics to identify areas for improvement.

A successful candidate should have:

  • A minimum of 5 years of experience in service delivery management or similar roles.
  • A proven track record of managing service desks across multiple sites.
  • Strong leadership, communication, and team management skills.

The estimated salary for this position is £70,000 - £90,000 per annum, depending on your level of expertise.



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