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Service Delivery Specialist

1 month ago

Sheffield, Sheffield, United Kingdom Aviva Full time

About Our Culture

We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

We value our employees and provide a supportive environment where you can grow and develop your skills.

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About the Job

We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in.

You will be part of our Wealth Organisation, providing admin and telephony support to our pensions savings customers.

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Your Salary and Benefits

Our starting salary is £24,200 (depending on location, skills, experience, and qualifications) and includes:

  • Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
  • 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer's leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools