Store Operations Manager
1 month ago
We are seeking an experienced and motivated Store Manager to lead our multi-site retail operations in Sheffield Meadowhall Shopping Centre.
About Us:
Bubble CiTea is a dynamic and growing bubble tea brand, committed to delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:
- Oversee and manage the day-to-day operations of multiple stores, ensuring seamless execution of company policies and procedures.
- Lead by example, setting a positive tone and strong work ethic among team members.
- Ensure compliance with regulatory policies, food safety, and sanitation regulations.
- Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to drive growth.
- Maintain a clean and presentable store environment, ensuring high standards of quality and customer service.
- Recruit, select, orient, and train part-time staff, fostering a positive and inclusive work environment.
- Develop and maintain a high-performing team, promoting employee growth and development.
- Respond to customer complaints and comments, ensuring prompt and effective resolution.
- Train and educate team members on drink-making processes and company policies.
- Manage and create engaging content for TikTok, showcasing the brand's personality and values.
Requirements:
- Proven experience in a managerial/supervisor role, driving sales-focused culture in the fast-paced food/beverage industry.
- Able to work flexible hours, including evenings, weekends, or holidays.
- Legally eligible to work in the UK.
- An energetic and positive individual with a 'can-do' attitude.
- Maintain regular and consistent attendance and punctuality.
- Willing to learn new skills and share knowledge with the team.
What We Offer:
- Opportunities for career progression and growth.
- A free bubble tea drink on breaks during the shift.
- A staff discount scheme on our lovely bubble tea drinks.
- Great training to ensure a smooth transition into the team.
- Numerous opportunities to help you grow while being part of Bubble CiTea.
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