Store Operations Manager

1 month ago


Sheffield, Sheffield, United Kingdom Bubble CiTea Full time
Job Title: Multi Site Store Manager

We are seeking an experienced and motivated Store Manager to lead our multi-site retail operations in Sheffield Meadowhall Shopping Centre.

About Us:

Bubble CiTea is a dynamic and growing bubble tea brand, committed to delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Oversee and manage the day-to-day operations of multiple stores, ensuring seamless execution of company policies and procedures.
  • Lead by example, setting a positive tone and strong work ethic among team members.
  • Ensure compliance with regulatory policies, food safety, and sanitation regulations.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to drive growth.
  • Maintain a clean and presentable store environment, ensuring high standards of quality and customer service.
  • Recruit, select, orient, and train part-time staff, fostering a positive and inclusive work environment.
  • Develop and maintain a high-performing team, promoting employee growth and development.
  • Respond to customer complaints and comments, ensuring prompt and effective resolution.
  • Train and educate team members on drink-making processes and company policies.
  • Manage and create engaging content for TikTok, showcasing the brand's personality and values.

Requirements:

  • Proven experience in a managerial/supervisor role, driving sales-focused culture in the fast-paced food/beverage industry.
  • Able to work flexible hours, including evenings, weekends, or holidays.
  • Legally eligible to work in the UK.
  • An energetic and positive individual with a 'can-do' attitude.
  • Maintain regular and consistent attendance and punctuality.
  • Willing to learn new skills and share knowledge with the team.

What We Offer:

  • Opportunities for career progression and growth.
  • A free bubble tea drink on breaks during the shift.
  • A staff discount scheme on our lovely bubble tea drinks.
  • Great training to ensure a smooth transition into the team.
  • Numerous opportunities to help you grow while being part of Bubble CiTea.


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