Robotics Field Service Specialist

1 week ago

Wallingford, Oxfordshire, United Kingdom Dexory Full time
Job Summary

We are seeking a highly skilled Robotics Field Service Specialist to join our team at Dexory. As a key member of our Service Operations team, you will be responsible for ensuring the optimal performance of our robots across multiple continents.

Your primary focus will be on troubleshooting, servicing, and repairing our robots in the field, with a strong emphasis on quality assurance and continuous improvement.

With a background in electromechanical assembly and service, you will have the opportunity to develop and implement work instructions, service plans, and quality control processes that drive excellence in our operations.

As a Robotics Field Service Specialist, you will be part of a dynamic team that is shaping the future of warehouse operations. If you are passionate about problem-solving, have a strong work ethic, and are eager to make a meaningful impact, we encourage you to apply.

Key Responsibilities
  • Perform on-site and off-site service and repairs for Dexory robots and equipment
  • Develop, implement, and action work instructions for service and repair tasks
  • Develop and implement service plans in line with Engineering recommendations
  • Maintain product traceability records
  • Maintain product currency
  • Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
  • Ensure team compliance with health and safety regulations
  • Fulfill additional duties, whether functional or administrative, as assigned by management in a fair and reasonable manner
Requirements
  • In excess of five years experience in electromechanical assembly and service in a precision industry (including Motorsport, Aerospace, Railway, Automotive etc)
  • Ability for frequent travel onsite and abroad to client sites (have a passport without restrictions)
  • Strong electrical and mechanical diagnostic skills
  • Excellent oral and written communication skills
  • Impeccable attention to detail
  • Ability to work in a team, and to lead a team through tough challenges
  • Driven to succeed in dynamic growing organisation
  • Flexible attitude to working hours and location
  • Full Clean UK driving license
Desirable Skills
  • Business software tools such as Jira, Confluence, Slack and G-Suite
  • Manufacturing software such as manufacturing execution systems
  • Linux operating system experience
  • Root cause analysis methodologies
About Dexory

Dexory is a rapidly growing company that is revolutionising warehouse operations. Working with major industry leaders in logistics and warehousing, Dexory's solutions integrate automation, data intelligence and digital twin technology, to make operations cost efficient, less time consuming and more profitable for its customers.

We are thrilled to embark on a period of unprecedented growth as we continue to develop and bring cutting-edge technology to the market. To sustain and amplify our success, we are actively seeking talented individuals who embody our core values of high performance, passion, curiosity and teamwork.

We believe that building a diverse and inclusive workforce is key to our collective growth and innovation. As we enter this scale up period, we expect all team members to hit the ground running and make an immediate impact.

We are committed to providing a dynamic and supportive work environment that fosters innovation, creativity, and collaboration. If you are passionate about robotics, electromechanical assembly, and service, and are eager to join a team that is shaping the future of warehouse operations, we encourage you to apply.

Benefits
  • The incredible opportunity to join an early stage company and work towards your future goals
  • Share options
  • Pension: 4+% employee with option to opt into salary exchange, 5% employer
  • Attractive employee wellness benefits
  • Personal development budget
  • 25 holidays per year
  • Flexible working, hybrid team
  • Fun team events on and offsite, snacks of all kinds in the office

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