Retail Store Director

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Frasers Group Full time

At Flannels, we're seeking a highly skilled and experienced Store Manager to join our team in Edinburgh Fort. As a Store Manager, you will be responsible for driving sales growth, managing a high-performing team, and delivering exceptional customer service.

Key Responsibilities:

  • Maximise sales turnover and identify opportunities to improve performance
  • Manage and motivate the team to meet and exceed sales targets
  • Be a strong presence on the shop floor to drive sales and deliver exceptional customer service
  • Ensure all team members have the tools and knowledge to deliver key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain awareness of current and market trends, understand forthcoming customer promotions, and monitor local competitors
  • Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
  • Drive and deliver KPIs

Requirements:

  • Strong client base with a solid database of personal contacts and clients
  • Previous retail experience within the premium sector is preferred
  • Exceptional people management skills with strong leadership and motivational abilities
  • Excellent communication, planning, and organisational skills
  • Excellent analytical skills with the ability to interpret financial and sales data
  • High level of brand awareness and product knowledge
  • Awareness of the local area

Benefits:

  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% In-store Uniform Discount
  • Discounted Gym membership
  • Group-wide 20% Discount across all Frasers Group brands

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