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Field Service Operations Manager

2 months ago

Portsmouth, Portsmouth, United Kingdom Acapella Recruitment Full time
Job Overview

Acapella Recruitment is seeking an experienced Field Service Manager to join our client, a leading provider of construction equipment solutions. As a key member of the team, you will be responsible for overseeing the delivery of exceptional service to clients across the UK.

Key Responsibilities:

  • Lead a team of field service technicians to ensure timely and efficient completion of service tasks
  • Develop and implement service strategies to drive customer satisfaction and loyalty
  • Collaborate with internal stakeholders to ensure seamless service delivery and resolve any issues that may arise
  • Monitor and analyze service performance metrics to identify areas for improvement

Requirements:

  • Proven experience in a field service management role, preferably in the construction equipment industry
  • Strong leadership and communication skills, with the ability to motivate and guide a team
  • Excellent problem-solving and analytical skills, with the ability to identify and implement process improvements
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines

What We Offer:

  • A competitive salary of £45,000 - £50,000 per annum, plus performance-related bonus
  • A dynamic and supportive work environment, with opportunities for professional growth and development
  • A comprehensive benefits package, including [insert benefits]