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Dynamics CE Functional Consultant
2 months ago
We are seeking an experienced Dynamics CE Functional Consultant to join our team at Sanderson. As a key member of our Dynamics 365 implementation team, you will be responsible for delivering high-quality solutions to our clients.
Key Responsibilities- Requirement Analysis: Work closely with our clients to understand their business processes and objectives, and gather and document a fit gap analysis into our Dynamics services.
- Solution Design: Design and configure Microsoft D365 solutions to align with the business needs, including customising CRM/ERP modules, entities, workflows, and forms.
- Business Process Mapping: Map existing and proposed business processes to Dynamics 365 functionality through fit gap analysis to ensure a seamless integration of the software with the business's operations.
- Data Migration: Plan and execute data migration activities, including data cleansing where required, transformation, and import into D365.
- User Training: Train end-users and provide documentation to ensure they can effectively use the D365 system and its features.
- System Testing: Assist the Quality Assurance team in performing system testing and help develop test plans to validate that the system meets the defined requirements.
- Deployment and Go-Live: Assist in the deployment of D365 solutions and support the organisation during the go-live phase to ensure a smooth transition.
- System Support: Provide post-implementation support, troubleshooting, and issue resolution for Dynamics 365 users.
- Solution Optimisation: Continuously evaluate the system's performance and work with the client to identify opportunities for improvements and enhancements.
- Business Relationships and Communication: Maintain clear and effective communication with business teams, project managers, and other stakeholders to ensure project progress and alignment with client expectations.
- Documentation: Create and maintain project documentation, design specifications, configuration changes, and training materials.
- Best Practices: Stay up-to-date with Microsoft D365 updates and industry best practices to offer clients the most effective and efficient solutions.
- Integration: Collaborate with developers and technical consultants to ensure that Dynamics 365 integrates seamlessly with other systems and applications within the organisation.
- Customisation: Develop and implement custom plugins, workflows, and reports as needed to meet specific client requirements.
- Change Management: Help our business manage the change associated with the adoption of new systems and processes, including user adoption strategies and change control procedures.