Store Crew Member
2 months ago
We are seeking a highly motivated and enthusiastic Store Crew Member to join our team at FatFace. As a Store Crew Member, you will be the face of our business, providing exceptional customer service and ensuring that our customers have a memorable experience with us.
Key Responsibilities:- Greet and thank customers in a warm and friendly manner, ensuring they have had a positive experience with us.
- Provide exceptional service at all times, utilizing your knowledge to help customers find the best products to suit their needs.
- Efficiently process sales, orders, and refunds at the tills, while maintaining a high level of customer satisfaction.
- Process deliveries and help to get new stock onto the shop floor, ensuring that our store is always well-stocked and visually appealing.
- Contribute to the general housekeeping and tidying of the shop floor and back of house, maintaining a clean and safe environment for our customers and colleagues.
- Stay up-to-date with company activity and promotions, ensuring that you are always aware of the latest offers and initiatives.
- Support floor moves, sale set-ups, and launches, working collaboratively with the team to ensure a smooth and successful execution.
- Adhere to all FatFace policies and procedures, ensuring that you are always acting in accordance with our values and standards.
- Excellent customer service skills, with a passion for delivering exceptional experiences.
- A positive can-do attitude, with a willingness to learn and take on new challenges.
- Excellent interpersonal and communication skills, with the ability to work effectively with colleagues and customers.
- Ability to work productively in a high-pressure environment, with a focus on maintaining a high level of customer satisfaction.
- Confidence in taking the initiative and working under own direction at times, with a willingness to take ownership of tasks and responsibilities.
- 25 days holiday plus bank holidays.
- Generous monthly discount allowance.
- Perkbox, our online platform offering amazing discounts, home workouts, wellbeing content, and more.
- THRIVE, our learning management system, providing access to thousands of pieces of learning.
- Dental insurance (employee-funded).
- Pension scheme.
- EAP support around the clock.
- Sick pay allowances.
- Sabbatical leave in line with service.
- Enhanced family-friendly policies, including maternity leave.
- Refer a friend scheme.
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4 weeks ago
Kendal, Cumbria, United Kingdom FatFace Full timeJob Title: Store Crew Member About Us: At FatFace, we're passionate about creating a positive and inclusive work environment where our team members can thrive. We believe in equality and inclusion, and we're committed to promoting a culture of respect and empathy. Job Summary: We're seeking a Store Crew Member to join our team in Kendal. As a Store Crew...
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Kendal, Cumbria, United Kingdom FatFace Full timeJob Title: Store Crew Member About Us: At FatFace, we're passionate about creating a positive and inclusive work environment where our team members can thrive. We believe in equality and inclusion, and we're committed to promoting a culture of respect and empathy. Job Summary: We're seeking a Store Crew Member to join our team in Kendal. As a Store Crew...
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Kendal, Cumbria, United Kingdom FatFace Full timeJob Title: Store Crew Member About Us: At FatFace, we're passionate about creating a positive and inclusive work environment where our team members can thrive. We believe in equality and inclusion, and we're committed to promoting a culture of respect and empathy. Job Summary: We're seeking a Store Crew Member to join our team in Kendal. As a Store Crew...
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Kendal, Cumbria, United Kingdom FatFace Full timeJob Title: Store Crew Member About Us: At FatFace, we're passionate about creating a positive and inclusive work environment where our team members can thrive. We believe in equality and inclusion, and we're committed to promoting a culture of respect and empathy. Job Summary: We're seeking a Store Crew Member to join our team in Kendal. As a Store Crew...
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