Technical Documentation Specialist

2 weeks ago


Belfast, United Kingdom Johnson Controls Full time
About the Role:

As a Technical Documentation Specialist at Johnson Controls, you will play a crucial role in implementing the technical communications roadmap. You will work closely with stakeholder teams to deliver technical content according to product deadlines.

Key Responsibilities:

Author standalone and complex content
Support Johnson Controls by liaising with engineering staff to develop accurate and clear product content
Coordinate large documentation projects
Follow established procedures and guidelines to produce high-quality content
Create, update, and develop technical content in both PDF, html and other online formats

Requirements:

Master's degree in a writing or technical discipline (or bachelor's degree with relevant experience)
Minimum of two years' experience of writing and editing technical content
Good understanding of document and revision control
Good experience of sophisticated authoring tools to create well-formatted documentation such as Microsoft Word, Oxygen, MadCap Flare, etc.
Ability to create technical illustrations using standard tools such as Adobe Photoshop, Adobe Illustrator, Microsoft Visio, etc.
Self-motivation, tenacity, flexible and reliable in approach to work

What We Offer:

Johnson Controls is committed to delivering high-quality technical content. As a Technical Documentation Specialist, you will have the opportunity to work with a talented team of engineers and technical communications professionals to develop accurate and clear product content. You will also have the chance to continually seek improvement on the structure and delivery of technical content and adapt readily to changing work demands and solve most issues.

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