Homeless Support Specialist
3 weeks ago
Job Title: Homeless Support Specialist
Location: Reading
Salary: £12.80 Basic, £14.41 Including holiday
DURATION: Temp to potential permanent
HOURS: Up to 40 hours per week (Early: 8.00am – 4.30pm Late: 1pm -9.30pm)
Job Summary:
We are seeking a skilled Homeless Support Specialist to join our team in Reading. As a Homeless Support Specialist, you will be responsible for managing a caseload of homeless clients, undertaking initial and continuous assessments of needs and potential risks, and agreeing levels of support and actions.
Key Responsibilities:
- Manage own caseload of Homeless clients.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create and maintain support/action plans.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers.
- Ensure customers receive the service and benefits they are entitled to.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Carry out Health and Safety tasks.
Requirements:
- DBS within the last 12 months (must have original copy)
- Experience working with the homeless
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