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Security Officer

2 months ago


Shrewsbury, Shropshire, United Kingdom OCS Group Full time

About the Role

We are seeking a highly skilled and experienced Security Officer to join our team at OCS Group. As a Security Officer, you will be responsible for ensuring the safety and security of our clients and their properties.

Key Responsibilities

  • Patrol malls, service areas, and public areas to prevent and respond to incidents.
  • Provide excellent customer service and communicate effectively with tenants, shoppers, and colleagues.
  • Monitor CCTV cameras and respond to alarms to ensure the security of the premises.
  • Assist with first aid and provide support in emergency situations.
  • Work collaboratively with colleagues and other stakeholders to maintain a safe and secure environment.
  • Perform control room duties, including answering phone calls, monitoring CCTV, and responding to incidents.
  • Participate in on-call duties and respond to incidents outside of regular working hours.
  • Maintain accurate records and reports of incidents and security-related activities.
  • Stay up-to-date with security procedures and protocols, and provide training and guidance to colleagues as needed.

Requirements

  • SIA license (CCTV & Security Guarding where applicable)
  • Experience of working in a security role, preferably in a retail or commercial environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of integrity and discretion
  • Ability to work flexible hours, including evenings and weekends

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work with a leading security company