Customer Operations Lead

3 weeks ago


Ongar, Essex, United Kingdom Sainsbury's Full time
Job Title: Customer Operations Lead

As a Customer Operations Lead at Sainsbury's, you will be responsible for managing the day-to-day operations of a small format supermarket. Your primary focus will be on ensuring that customers have an exceptional shopping experience while also developing the skills and confidence of your team.

Key Responsibilities:

  • Manage store operations, including team performance, time management, and customer service.
  • Plan and coordinate resources, including shift patterns and product availability.
  • Develop and implement effective strategies to drive business growth and improve customer satisfaction.

What We Offer:

  • Competitive salary, dependent on experience and store size.
  • A range of benefits, including a discount card, free food and hot drinks, and a pension scheme.
  • Opportunities for career development and professional growth.


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