Financial Policy Advisor
1 month ago
Venn Group is seeking a skilled Complaints Officer / Advisor to join our team. As a key member of our team, you will be responsible for providing high-quality complaint resolution services to our clients.
Key Responsibilities:- Investigate and resolve customer complaints in a timely and professional manner.
- Collaborate with departmental managers to investigate complaints and identify areas for improvement.
- Recommend compensation amounts and provide clear explanations for the decisions.
- Prepare investigation packs and support the preparation of documentation for Housing Ombudsmen enquiries.
- Ensure accurate and up-to-date information is maintained in our systems.
To be considered for this role, you must have experience in dealing with complaints within a social housing setting and be available to start within 1 week's notice.
This is a 6-month contract with the possibility of going permanent. You will work 37 hours per week, Monday to Friday, and will be based in our Liverpool office with the option to work from home on Tuesdays.
The hourly rate for this position is £21.00 (umbrella rate).
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People Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: People AdvisorJob Summary:We are seeking a highly skilled and experienced People Advisor to join our team at Acorn Insurance & Financial Services LTD. As a People Advisor, you will play a key role in supporting the HR function and providing professional advice and guidance to employees across the organisation.Key Responsibilities:Provide HR advice...
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People Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: People AdvisorJob Summary:We are seeking a highly skilled and experienced People Advisor to join our team at Acorn Insurance & Financial Services LTD. As a People Advisor, you will play a key role in supporting the businesses' People Strategy and providing professional HR support and guidance to each area of the organisation.Key...
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People Advisor
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced People Advisor to join our team at Acorn Insurance & Financial Services LTD. As a key member of our HR function, you will play a vital role in supporting our business strategy and providing expert HR advice and guidance to our operations divisions across the UK.Key ResponsibilitiesProvide...
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People Advisor
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced People Advisor to join our team at Acorn Insurance & Financial Services LTD. As a key member of our HR function, you will play a vital role in supporting our business strategy and providing expert HR advice and guidance to our operations divisions across the UK.Key ResponsibilitiesProvide...
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People Advisor
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced People Advisor to join our team at Acorn Insurance & Financial Services LTD. As a key member of our HR function, you will play a vital role in supporting our business strategy and providing expert HR advice and guidance to our operations divisions across the UK.Key ResponsibilitiesProvide...
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People Advisor
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced People Advisor to join our team at Acorn Insurance & Financial Services LTD. As a key member of our HR function, you will play a vital role in supporting our business strategy and providing expert HR advice and guidance to our operations divisions across the UK.Key ResponsibilitiesProvide...
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People Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a highly skilled and experienced HR Generalist to join our team as a People Advisor. As a key member of our HR function, you will play a vital role in supporting the business's People Strategy and providing professional HR support and guidance to each area of the organisation.As the People Advisor, you will be responsible for...
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Policy Administrator
4 weeks ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a skilled Policy Administrator to join our team at Riverside. As a Policy Administrator, you will play a crucial role in supporting the Group Policy - Rent and Service Charge function in administering its policies and procedures.Key Responsibilities• Provide support to the team in administering rent review and service charge...
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Policy Administrator
3 weeks ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleAs a Policy Administrator at Riverside, you will play a vital role in supporting the Group Policy - Rent and Service Charge function. Your primary responsibility will be to administer rent review and service charge processes, ensuring statutory deadlines are met. You will also be responsible for horizon scanning and keeping up to date with...
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Senior Financial Planner
2 months ago
Liverpool, Liverpool, United Kingdom Click and Connect Online Limited Full timeSenior Paraplanner Job DescriptionAt Click and Connect Online Limited, we are seeking a highly skilled and experienced Senior Paraplanner to join our team of financial advisors. As a Senior Paraplanner, you will play a critical role in supporting our financial advisors by preparing detailed financial reports, conducting in-depth research, and developing...
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Senior Financial Planner
2 months ago
Liverpool, Liverpool, United Kingdom Click and Connect Online Limited Full timeSenior Paraplanner Job DescriptionAt Click and Connect Online Limited, we are seeking a highly skilled and experienced Senior Paraplanner to join our team of financial advisors. As a Senior Paraplanner, you will play a critical role in supporting our financial advisors by preparing detailed financial reports, conducting in-depth research, and developing...
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Policy Rent Administrator
4 weeks ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly skilled and experienced Policy Rent & Service Charge Administrator to join our team at Riverside. As a key member of our Policy and Compliance team, you will play a crucial role in administering our policies and procedures, ensuring that our customers receive excellent service and that our business operates in accordance...
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Policy Rent Administrator
4 weeks ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly skilled and experienced Policy Rent & Service Charge Administrator to join our team at Riverside. As a key member of our Policy and Compliance team, you will play a crucial role in administering our policies and procedures, ensuring that our customers receive excellent service and that our business operates in accordance...
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Senior Financial Planner
4 weeks ago
Liverpool, Liverpool, United Kingdom Independent Resourcing Consultancy Ltd Full timeSenior Paraplanner Job DescriptionAt Independent Resourcing Consultancy Ltd, we are seeking a highly skilled and experienced Senior Paraplanner to join our team. As a key member of our financial planning department, you will play a critical role in supporting our financial advisors in delivering exceptional services to our clients.Key...
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Senior Financial Planner
4 weeks ago
Liverpool, Liverpool, United Kingdom Independent Resourcing Consultancy Ltd Full timeSenior Paraplanner Job DescriptionAt Independent Resourcing Consultancy Ltd, we are seeking a highly skilled and experienced Senior Paraplanner to join our team. As a key member of our financial planning department, you will play a critical role in supporting our financial advisors in delivering exceptional services to our clients.Key...
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Senior Financial Planning Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Click and Connect Online Limited Full timeOur client, a leading private wealth advisory firm, is seeking a highly skilled Senior Financial Planning Specialist to join their team. As a key member of the financial planning department, you will play a critical role in supporting financial advisors in delivering exceptional services to clients.Key Responsibilities:Collaborate with financial advisors to...
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Financial Services Coordinator
4 weeks ago
Liverpool, Liverpool, United Kingdom Click and Connect Online Limited Full timeCompany OverviewOur client is a reputable private wealth advisory firm that caters to international investors and expatriates worldwide. Renowned for delivering exceptional financial planning and investment solutions, they are committed to maintaining excellence and innovation in the wealth management industry. As they continue to grow, they are seeking a...
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Policy Rent Administrator
3 weeks ago
Liverpool, Liverpool, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly skilled and experienced Group Policy Administrator to join our team at Riverside. As a Group Policy Administrator - Rent and Service Charge, you will be responsible for administering rent review and service charge processes for the Group, ensuring statutory deadlines are met.Key ResponsibilitiesProvide support to the...
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Financial Services Professional
1 month ago
Liverpool, Liverpool, United Kingdom Vision-FS Recruitment Full timeJoin Our Team as a Financial AdvisorWe are seeking a highly skilled and experienced Financial Advisor to join our team at Vision-FS Recruitment. As a Financial Advisor, you will be responsible for providing expert financial advice to high net worth individuals and businesses.About the RoleThe ideal candidate will have a Diploma Level 4 qualification in...
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Financial Services Professional
1 month ago
Liverpool, Liverpool, United Kingdom Vision-FS Recruitment Full timeJoin Our Team as a Financial AdvisorWe are seeking a highly skilled and experienced Financial Advisor to join our team at Vision-FS Recruitment. As a Financial Advisor, you will be responsible for providing expert financial advice to high net worth individuals and businesses.About the RoleThe ideal candidate will have a Diploma Level 4 qualification in...