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Beauty Therapist

2 months ago

Cheadle, Staffordshire, United Kingdom Charlotte Tilbury Full time
About the Role

A Charlotte Tilbury Beauty Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams.

You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

Key Responsibilities
  • Work at a fast pace to achieve and exceed KPI's, feeding on the buzz of achieving your goals and being the best you can be.
  • Build solid relationships with team members and management, contributing to a sense of teamwork in all aspects of the role.
  • Champion the art of world-class artistry and an impeccable customer experience, serving as a Charlotte Tilbury brand ambassador and passing on your knowledge to customers.
  • Adapt your approach to activities, customers, and opportunities to drive stratospheric success.
  • Follow company grooming standards to a tee, knowing what good looks like and being confident in displaying it.
About You

We're looking for someone with:

  • An NVQ-3 in Beauty Therapy or equivalent experience.
  • Previous experience as a Sales Advisor, ideally in a fast-paced environment such as beauty, retail, or FMCG.
  • A passion for the beauty industry and a desire to be part of a brand that disrupts the status quo.
  • Experience in applying makeup and adapting your style to meet the needs of diverse customers.
Why Join Us?

We offer:

  • On-the-job training and the opportunity to attend Charlotte's Magic Academy, where you'll learn the art of beauty and commerce.
  • The chance to disrupt processes and have your voice heard, driving innovation and growth within the company.
  • A supportive and inclusive culture that celebrates achievements and offers opportunities for growth and progression.
  • Exclusive access to new products and launches, as well as a full Charlotte Tilbury look after passing your probation.
  • An incredible staff discount and access to Tilbury Treats, our rewards platform offering discounts on everything from gym memberships to cinema tickets.

We're committed to empowering everyone in the world to be the most beautiful version of themselves, and we're looking for like-minded individuals to join our team. If you're passionate about beauty and customer service, we'd love to hear from you.