Operational Care Manager

3 weeks ago


Nottingham, Nottingham, United Kingdom Invest Solutions Ltd Full time
Job Title: Operational Care Manager

We are looking for an experienced Operational Care Manager to join our team at Invest Solutions Ltd in Nottinghamshire and Buckinghamshire. The successful candidate will be responsible for ensuring that care worker rotas are managed and matched to clients' needs, taking into account traveling time, holiday cover, and last-minute cancellations.

The estimated salary for this role is around £35,000 - £45,000 per year, based on location and experience. As a member of our team, you can expect a comprehensive benefits package, including bike-to-work scheme, company pension scheme, enhanced rates for bank holidays, holiday pay, sick pay, career progression opportunities, free award-winning training, access to workplace wellness schemes, flexible contract, and refer-a-friend scheme for employees.

About the Role:

  • Manage care worker rotas to ensure they meet client needs, considering travel time, holidays, and last-minute changes.
  • Sourcing and managing new care packages, expanding existing ones.
  • Developing and implementing operational strategies for the care department.
  • Maintaining high-quality care services through continuous improvement and monitoring.
  • Updating digital records for clients and care workers using our customized system.
  • Addressing customer concerns promptly to uphold our reputation.
  • Ensuring compliance with company and CQC standards.
  • Fostering a supportive community among care workers.
  • Coordinating training and performance reviews as needed.
  • Contributing to business growth and service expansion goals.


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