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Internal Communications Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Victim Support Full time
About the Role

We are seeking a highly skilled Internal Communications Specialist to join our Design, Digital and Internal Communications team. This is a remote role, working 37.5 hours a week, with the possibility of part-time consideration.

Key Responsibilities
  • Manage and update VS internal communication channels to ensure internal stakeholders are informed of organisation news, successes and strategy.
  • Produce and edit copy adhering to brand and style guidelines for email communications and intranet articles.
  • Develop and implement an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
  • Collaborate with staff across the organisation to ensure self-generated content meets high standards, adheres to brand and style guidelines and is clear, concise and engaging.
  • Provide advice on complex communication messages and contribute to the wider communication team response in major incident or crisis situations.
Requirements
  • Significant experience of managing multi-channel internal communications, including intranet management.
  • Proven ability to write concise, well-written and engaging communications.
  • Experience of reporting on key internal communication metrics.
  • Excellent interpersonal skills to liaise effectively at all levels.
  • Strong personal integrity, reliability under pressure and team ethos.
  • Commitment to Equality and Diversity, with the ability to influence people to achieve effective desired outcomes.
  • Educated to degree level or equivalent professional qualification.
  • Proficiency in English language.
About Us

Victim Support is an independent charity providing specialist services to people affected by crime across England and Wales. We are committed to recruiting with care and safeguarding the welfare of children, young people and vulnerable adults.

We strive to represent the diverse communities we serve and create an inclusive culture where all staff and volunteers feel respected and heard. We are a Disability Confident Employer and offer a Guaranteed Interview Scheme for candidates with disabilities.