Technical Equipment Maintenance Expert

1 day ago


Nottingham, Nottingham, United Kingdom Machine Mart Full time

About Us:

At Machine Mart, we pride ourselves on being a leading supplier of top-quality tools and equipment to professionals and enthusiasts alike. Our commitment to delivering exceptional customer experiences is reflected in our state-of-the-art facilities and dedicated teams.

We are now seeking a highly skilled Technical Equipment Maintenance Expert to join our Aftersales Department in Nottingham. As a key member of our team, you will be responsible for ensuring our customers receive the best possible service when it comes to technical queries and equipment maintenance.

In this exciting role, you will have the opportunity to work on a diverse range of electrical and mechanical equipment, using your expertise to resolve technical issues efficiently and effectively. Your strong technical knowledge and excellent communication skills will enable you to build strong relationships with our customers and provide them with unparalleled support.

Responsibilities:

  • Providing technical support to customers via various channels, including phone, email, and in-person visits.
  • Maintaining accurate records of customer interactions and technical issues.
  • Collaborating with colleagues to resolve complex technical problems.

Requirements:

  • Proven technical expertise in electrical and mechanical equipment.
  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

  • A competitive salary of £35,000 - £45,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your technical skills.
  • A supportive and collaborative team environment.

Estimated Salary: £42,000 - £52,000 per annum.


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