Cloud Solutions Consultant
2 days ago
Simpson Associates is a leading provider of data management services, leveraging its expertise in Microsoft Data Analytics solutions to deliver cutting-edge services to clients across the UK. As a seasoned professional, you will play a critical role in supporting our customers and shaping the evolution of their solutions.
About the Role- We are seeking a highly motivated and skilled Microsoft Support Consultant to join our team in York or Sheffield.
- Your primary responsibility will be to provide day-to-day support to our customers, ensuring they receive exceptional service and timely resolution to their technical issues.
- Deliver excellent customer service by providing prompt and effective support for all supported customers.
- Work closely with key customers to expand partnerships and own the support service delivery for those customers.
- Confidently handle complex and non-routine support calls, applying a methodical approach to issue definition and resolution.
- Maintain in-depth knowledge of supported customer applications and stay up-to-date with technology developments.
- Minimum 2 years' experience working with Microsoft Data Analytics solutions on-premise and in the cloud.
- A good breadth of core technologies, including T-SQL, Data Factory, SQL Server BI suite, and Power BI.
- Cloud Fundamentals - A solid grasp of Azure's core services, deployment models, networking, and security.
- An enthusiastic and positive attitude, with the ability to work as part of a team.
- Effective communication skills to both technical and non-technical contacts.
◆ £60,000 - £75,000 per annum, depending on experience.
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