Service Delivery Technician

5 days ago


Bishop's Stortford, Hertfordshire, United Kingdom ENGINEERINGUK Full time
About the Job

We are seeking a motivated Service Delivery Technician to join our team at ENGINEERINGUK. As a Field and Service Technician, you will be responsible for delivering exceptional customer service, installing, maintaining, and repairing telecommunications equipment in the field.

Key Tasks
  • Deliver outstanding customer service, ensuring that all customers receive a high-quality experience
  • Install, maintain, and repair telecommunications equipment in the field, troubleshooting any technical issues that arise
  • Collaborate with the technical team to ensure seamless communication and knowledge sharing
  • Document processes and follow company standard procedures and protocols
Benefits
  • A competitive salary of £34,000, plus overtime (average £5,200) and performance-based commission of £2,700
  • 25 days of annual leave, including your birthday and all UK bank holidays
  • A first-rate pension programme with up to 10% matching contributions
  • Access to wellbeing benefits including the Unmind App and BUPA medical coverage


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