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Service Engineer
2 months ago
About Johnson Controls International
We are a leading global provider of smart and sustainable building solutions. Our mission is to shape the future and create a world that's safe, comfortable, and sustainable.
Job Summary
We are seeking a highly skilled Service Engineer - Fire and Security Specialist to join our team. As a Service Engineer, you will be responsible for servicing and maintaining fire and security systems for our clients.
Key Responsibilities
- Provide exceptional customer service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships with customers.
- Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
- Ensure your time is managed efficiently and jobs are prioritised correctly.
- Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
Requirements
- Experience within the Fire & Security industry.
- Driving license.
- Ability to lift and climb ladders.
- Had or have previous experience working in a customer-facing environment.
Preferred Qualifications
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA.
Why Work for Johnson Controls International?
We offer a range of benefits and opportunities for career progression. As a Service Engineer, you will have the opportunity to work with a leading global provider of smart and sustainable building solutions. You will receive:
- Competitive basic salary with excellent additional earnings potential.
- Overtime – averaging 450 hours per year.
- Generous callout payments – Best in the industry.
- Travel Time – Averaging 3% of basic salary.
- Engineering Commission scheme – Averaging 7% of basic salary.
- Sales referral incentive scheme.
- Pension – we match up to 7%.
- 25 days holiday plus bank holidays.
- Company Vehicle, uniform, all PPE, tools and ongoing training provided.
- Industry leading Health & Safety and an employee assistance program.
- Career progression opportunities - newly introduced Engineering career ladder 2022.
- Our team average 20+ years length of service.
- The opportunity to become a valued member of our Winning Team.
- Staff referral scheme up to £2,000.
- Rewards & recognition programmes.
