Retail Team Lead

17 hours ago


Londonderry County Borough, United Kingdom FD Exchange Ltd ta CeX Full time

**Job Title:** Retail Supervisor

**Estimated Salary:** £25,000 - £35,000 per annum, depending on experience.

Company Overview:

FD Exchange Ltd t/a CeX is a leading retailer in the Technology and Entertainment sectors. We are committed to providing exceptional customer service and creating a welcoming work environment for our staff.

Job Description:

As a Retail Supervisor, you will be responsible for leading a team of sales assistants to deliver outstanding customer service. You will be required to train and inspire your team to achieve high levels of customer satisfaction, while maintaining good standards of housekeeping and merchandising.

You will also be responsible for monitoring store performance, addressing specific issues, and ensuring that health & safety and security procedures are being adhered to by all staff. Additionally, you will maintain a workplace environment that is welcoming to all staff.

Required Skills and Qualifications:

  • Excellent customer service skills
  • Possess strong people skills, with the ability to lead and motivate a team
  • Effective communication and delegation skills
  • Experience as a supervisor or team leader

Benefits:

  • Casual dress policy
  • Employee discount scheme
  • Pension fund

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