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Sales Associate

2 months ago

Bolton, United Kingdom Sofology Full time
About Sofology

We're a dynamic and innovative company that's passionate about delivering an exceptional customer experience. Our team of Sofologists are the heart of our business, and we're looking for talented individuals to join our ranks.

Job Summary

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you'll play a key role in providing an outstanding customer experience, working closely with our customers to understand their needs and preferences.

Key Responsibilities
  • Partner with customers to understand their sofa needs and preferences
  • Showcase our products in a way that exceeds customer expectations
  • Provide exceptional customer service, ensuring a Very Important Customer experience
  • Stay up-to-date with the latest interior design trends and styles
  • Complete finance applications to ensure customers receive the right payment options
  • Support colleagues in achieving sales targets and providing excellent customer service
  • Develop strong listening skills to have relevant conversations with customers
  • Help customers visualize their new sofa in their home through creative interactions
  • Recognize customer needs and recommend relevant products
  • Provide detailed after-care advice to customers to ensure they get the most out of their sofa
What We Offer

We're committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a Sales Associate, you'll enjoy:

  • A competitive basic salary with generous team bonus
  • Opportunities to learn and grow with our company
  • 30% discount across the Group, plus 15% for friends and family
  • Access to discounts at hundreds of high street retailers
  • Mental, physical, and financial support
  • Enhanced maternity and adoption pay
  • Spend up to £1,500 at Currys/PC World and spread the cost through Sofology
  • Additional days off for special occasions
  • A contributory health scheme, flu vaccines, and access to a Doctor and private health check
  • Income protection, bereavement, and life assurance
  • Holiday buy-back scheme (5 days)
  • Sharesave, volunteer days, and a cycle-to-work scheme
Our Values

We're proud of our values, which guide everything we do:

  • Roll Out The Red Carpet - We deliver a Very Important Customer experience, every time
  • A Seat for Everyone - We celebrate diversity and inclusion, creating a workplace where everyone feels at home
  • Bold By Design - We're courageous, ambitious, and driven to be the best