Senior Paralegal Specialist
3 days ago
As a key member of the Fqps team, you will play a pivotal role in delivering high-quality legal services to our clients. The ideal candidate will possess excellent interpersonal skills, strong analytical abilities, and good IT skills, with knowledge of Proclaim being an advantage.
We are seeking an experienced Paralegal with a proven track record of training and progression within a law firm. Your primary responsibilities will include assisting fee earners on Housing Disrepair claims, delivering high-quality advice and assessment of new cases, and maintaining high standards of client care.
The successful candidate will be required to:
- Perform fee earning tasks on less complex work in a commercially effective manner to meet agreed targets.
- Maintain the case file on the case management system accurately and clearly.
- Carry out tasks outside of the day to day fee earning to support the team.
- Perform administrative tasks to assist in the smooth progression of files.
- Evaluate relevant regulation and applicable firm policies and procedures.
- Effectively communicate with other staff and manage both upwards and downwards.
- Recommend process changes to improve commercial management of matters.
- Maintain registration with the Law Society for Trainee Solicitors.
- Communicate by email, letter, and phone with new and existing clients.
- Build ongoing relationships with clients and leads transferred by the Initial Contact Team.
- Create case files on the electronic legal case management system Proclaim.
- Build rapport with new clients in accordance with the firm's standards.
- Explain retainer documentation and how to use Securedocs and echosign software.
- Provide an adequate explanation of conditional and contingency fee agreements.
- Assist in training of new starters and more junior members of the team.
In return for your expertise and dedication, we offer a competitive salary of approximately £40,000 - £55,000 per annum, depending on experience, as well as a range of benefits including loyalty bonus, performance bonus, signing bonus, and flexible working arrangements.
This is a full-time permanent position requiring a minimum of 8 hours shift per day, Monday to Friday, with flexibility to work from home. You must be able to commute or plan to relocate to Manchester M15 4LD. A minimum of 1 year of experience as a Paralegal is required for this role.
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