Retail Trainee Manager
3 days ago
Majestic Wine is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Our company has undergone an ambitious transformation and turnaround programme, resulting in record market share growth, a new and improved product range, and a new website.
The RoleWe are seeking a dynamic and driven individual to join our team as a Majestic Trainee Manager. This 12-month development programme will provide you with a detailed understanding and experience of all operational, service, and leadership standards expected to become a future Majestic Store Manager.
Key Responsibilities- Drive store performance by maximising sales opportunities and optimising KPI performance.
- Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases.
- Develop and execute a tasting events programme and manage a tasting counter to showcase our product range.
- Take ownership of your wine knowledge and continuously learn about our products to support your WSET qualification and confidence in selling.
- Ensure the physical appearance and maintenance of your store are of the highest standard.
- Participate in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
- Experience of working in a fast-paced, target-driven retail or hospitality environment.
- Ability to deliver exceptional customer experience and service to every single customer.
- Prioritise and strategically problem-solve in high-pressure environments.
- Self-motivated and able to thrive when working alone and as part of a team.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial, but a passion to learn more is essential to pass level 2 and 3 WSET wine qualifications.
- Competitive salary and performance bonus.
- Up to 20% staff discount.
- Career development opportunities and in-house training schemes.
- Fantastic incentives, including wine tastings and vineyard visits.
- A contributory company pension plan.
- Life assurance and company sick pay scheme.
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