Retail Store Leader

3 weeks ago


Solihull, Solihull, United Kingdom Mamas & Papas Full time

We are seeking a retail professional to join our team as a Store Supervisor at our Mamas & Papas Solihull store.


This is an exciting opportunity to lead a small team of Sales Consultants and work closely with the store Manager or Management teams to achieve store results and deliver an exceptional customer experience.


The ideal candidate will have a background in retail supervision or senior sales assistance and a passion for putting a smile on customers' faces.


As a Store Supervisor, you will be responsible for:



  • Leading a team of Sales Consultants to achieve sales targets and deliver excellent customer service
  • Working closely with the store Manager or Management teams to achieve store results
  • Providing guidance and support to team members to ensure they have the skills and knowledge to succeed
  • Contributing to the development of store strategies and initiatives to drive sales and customer engagement

In return, we offer a range of benefits, including:



  • 33 days holiday, increasing up to 40 with service
  • Buy and Sell holiday schemes
  • Company Bonus Schemes
  • Employer pension contribution from day 1 enrolment
  • Significant staff discounts for family and friends from our shops and online
  • Ongoing offers and discounts across a variety of external organisations
  • Subsidised health and critical illness cover and insurances
  • Supportive family-related leave policies, including company-enhanced pay for maternity, IVF, and fertility, surrogacy, paternity, adoption, shared parental leave
  • Support for loss and bereavement
  • A Menopause Friendly Employer
  • Employee Recognition and Appreciation Schemes

We are committed to championing people of all cultures, ethnicities, and gender preferences, and celebrating diversity in all its forms through our campaigns and actions.


Mamas & Papas is an award-winning business, finalist for "Happiest Retailer to Work For" in 2024 and winner of "Best Retailer" under £250m in 2023.



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